During and immediately after the pandemic, numerous essential home and care service providers faced closure due to their inability to sustain the necessary expenses required to operate their businesses. As a response to this challenging situation, the concept of digitally managed home services emerged, aimed at revitalizing these businesses and simultaneously aiding customers in saving money while adhering to social distancing rules.

The aftermath of the pandemic created significant financial hardships for many home and care service providers. Faced with increased costs and reduced customer demand, traditional business models became increasingly unsustainable. However, recognizing the need to support these essential services, the idea of implementing digital management solutions for home services was conceived.

By leveraging digital platforms, these service providers could streamline their operations, reduce overhead expenses, and improve overall efficiency. The shift to digital management can enable them to optimize resource allocation, minimize wastage, and deliver services more effectively. Moreover, customers benefited from these digital platforms as they gained access to a broader network of service providers and could easily compare prices and offerings, resulting in potential cost savings.

Additionally, the digitally managed home services model aligned with the post-pandemic emphasis on social distancing and contactless transactions. By utilizing online platforms, customers could conveniently schedule services, communicate with providers, and make payments without the need for too much physical interaction with many people. This ensured the safety and well-being of both service providers and customers, reducing the risk of virus transmission.